Conditions of Carriage

Important Notice

  1. The ticket is not transferable or refundable.
  2. This ticket is valid for three months from date of issue. The fare is valid for the specific flight dates.
  3. Please check-in one hour prior to flight departure. Check in counter will close 15 minutes before departure time, failure to report on time will make you a No SHOW.
  4. Re-booking, re-issuance of tickets are subject to a change depending on when its done. Cancellations 24 hrs before flight will result a 100% cancellation of sector fare. NO SHOW is a 100% cancellation no refund, re-book or re-issuance will be entertained.
  5. For refunds please contact the airline, ZanAir Ltd, directly
  6. PHOTO ID is required for check-in. ZANAIR reserves the right to deny check-in and boarding to any person who does not produce a valid PHOTO IDENTIFICATION (such as Passport, Company ID, National ID, Drives License ).
The Passenger Contract of Carriage is available at our ticket office and on the website. Thank you for choosing to fly with us!

TWENDE - lets go

New and exciting Frequent flyer program on its way. At ZanAir we have always done things differently so watch this space to hear about the launch of our TWENDE program due Nov 2013. Instant and flexible rewards up for grabs.

Bon Voyage

Your Holiday

Our sister company ZanTours will organise your unforgettable Zanzibar experience in just a few steps. Check out www.zantours.com for all you requirements.